(310) 418-4361    

Customer Service


    When you buy from Elizondo Music you are protected for 30 days. If you see a better deal from any authorized stocking dealer after your purchase from Elizondo Music and within 30 days after original sale. We will gladly refund the difference or give you store credit towards another purchase upon proof of a lower price. This includes authorized Online stores. However, auction websites like Ebay, Amazon and similar, are not part of this price protection policy.


    Elizondo Music will send your gear free in most cases, on any purchase not weighing over 40 lbs. This applies only for FEDEX GROUND or USPS Shipments in the Continental United States of America. We will gladly ship to Hawaii, Alaska, Puerto Rico or any other US Territories with a surge charge. Promotion applies only merchandise published on this web site at website prices. If you desire a faster service like Next day air or similar it will be the buyers responsibility. We will pack everything as best as we can but cannot be held responsible for any damage the freight company may cause. We will gladly insure it with the freight company for an additional fee. We are here to help and provide the best service experience possible!

For more information please email us at lessons@elizondomusicusa.com